Refund and Returns Policy

At Puroost, your satisfaction is our top priority. If you are not happy with your purchase, we’re here to help with returns and refunds.

Return Eligibility

• Returns are accepted within 30 days of receiving your order.

• Items must be unused, unwashed, undamaged, and in original packaging.

• Proof of purchase (such as an order confirmation or receipt) is required.

Non-Returnable Items

• Clearance or final sale products

• Personalized or custom-made items

• Products showing signs of use or damage

Return Process

1. Contact Squiresseth@outlook.com with your order number and reason for return.

2. Our team will provide you with the return address and instructions.

3. Ship your item securely using a trackable shipping method.

Refunds

• Refunds will be processed after the item is received and inspected.

• Approved refunds will be issued to the original payment method within 5–10 business days.

• Shipping fees are non-refundable unless the return is due to our mistake.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery. We’ll replace or refund the product at no cost to you.